Here to help.

Questions, problems, or something that looks wrong? A real person reads every message.

Contact

Email support@climaweather.com and a human will answer. One address for everything: questions, problems, privacy requests, and anything about your data.

Delete your data

Open the app and go to Profile, then Privacy and data, then tap Delete all my data. Everything held for your device is removed immediately and permanently. There is no account, so there is nothing else to close.

If you can no longer use the app, email us from any address and we will help.

Download your data

In the same place, Download my data gives you everything we hold for your device as a single file, straight from the app.

Troubleshooting

If the forecast looks stale or a screen misbehaves, fully close the app and open it again. Most glitches are that simple.

If local weather is missing, check that location access is on for climaweather in your phone settings. The app works without it, but local forecasts need it.

If notifications are quiet, check both the app's notification settings under Profile and your phone's notification permissions for climaweather.

Still stuck? Email us with your phone model and what you expected to happen, and we will take it from there.

Your settings and a new phone

climaweather has no accounts, so your settings live on your device and do not follow you to a new phone. Setting up again takes about a minute.